Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at Plantation Pet Health Center.
1. What are the Hospital hours?
Our hospital is open Monday to Friday from 7:30am to 6:00pm. On Saturdays we are open from 8:00am until noon. The clinic is closed on Sunday.
2. Do I need to have an appointment?
Yes, patients are seen by appointment. Walk-ins, although accepted, are not preferred as we like to be able to devote our full attention and adequate time to address your pet's needs.
3. What forms of payment do you accept?
Cash, Check, Mastercard, Visa, American Express, Discover, and CareCredit
4. Can I make payments?
Payment is required at the time of service.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 5-6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is highly recommended prior to undergoing anesthesia and surgery. IV catheter placement and IV fluid administration is also highly recommended in order to improve recovery and allow for emergency vein access should it be needed.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
Most procedures involve internal and absorbable sutures. Procedures involving sutures or staples require them to be removed in 10-14 days following the surgery.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer or testicular cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
9. Do you board pets?
Yes, we do boarding for our clients. We have boarding space for both dogs and cats. We also can board birds and other small animals, but you will be required to bring your own cage and food for your exotic pet.
10. What are your kennels like?
Our dog kennels are all indoor. The dogs are walked 3 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own.
11. What is your policy regarding online pharmacies?
It is the policy at Plantation Pet Health Center to not deal directly with Internet or catalog type pharmacies. Unfortunately, many of these pharmacies have decided not to comply with rules and regulations that govern their practices. Some medications have been filled without the consent of the prescribing veterinarian; sometimes medications that are not licensed to be sold in the United States are shipped to owners, which is a direct violation of federal law. These are just two reasons we choose not to reply to faxes/phone calls from these pharmacies.
We will, however, be happy to provide you with a written prescription for your pet, as long as they are currently under our care, have been examined within the last 12 months, and are up to date on any required laboratory testing. Your prescription can then be used at your discretion, in the same manner that you would handle an Rx from your personal physician.
Please note: Online/catalog pharmacy shoppers should be aware that the manufacturers of these medications will not uphold any guarantees regarding the efficacy or safety of medications that have not been purchased from a licensed veterinarian. We stand behind all the products that we sell, and if the need arises, help you deal with issues that you may have with those products.
If you enjoy the convenience of shopping online for your pet's medication, we encourage you to try our online pharmacy.